#pharma social media is an evolution, be open to the journey

Social media platforms are very dynamic and constantly evolving. Events or things you did not plan for or did not foresee in your social media strategy can throw you off. #pharma needs to be flexible, be quick to adapt and be open to the journey.

Some changes on social media platforms include the following

  • Mobile first
  • People turning to social media for news first
  • Getting harder to stand out and get your audience‚Äôs attention
  • Announcements are no longer made on traditional / conventional news channels

Privacy concerns and transparency

  • Repeated scandals of tech and social media platform companies
  • People concerned about privacy issues / data and how it is being used
  • Trust and accountability

The power of the audience is growing

  • Citizen journalism is growing
  • Being at the right place at the right time
  • Being pulled into political issues (e.g. call for boycotts)
  • The need to respond quickly

The coming of influencers

  • Influencers, vloggers and bloggers have turned into the new celebrities, therefore, the creation of influencer marketing
  • Consumers, however, are also not naive to the fact influencers make money
  • The need for transparency of influencers and brand relationships

Physicians are becoming more outspoken on social media

  • One tweet was enough to bring an online grassroots movement by physicians (#ThisIsOurLane and #ThisISmyLane)
  • Beginning to see a new generation of doctors not afraid to express themselves on social media platforms